Shipping policy
Last updated: 15 July 2025
At Sweet Pea Papery, we create and deliver digital stationery products, meaning no physical items will be shipped.
1. Digital Delivery Only
All of our products are delivered digitally via:
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Instant download links after checkout (for eligible templates)
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Email delivery for custom or personalized orders
You will not receive any physical product.
2. Delivery Timeframes
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Instant downloads: Available immediately after payment.
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Customized orders: Delivered within the timeline noted on the product page or in your confirmation email (typically 1–3 business days).
If you don’t receive your files, please check your spam or promotions folder and then contact us at hello@sweetpeapapery.com if you're still having trouble.
3. File Access & Troubleshooting
If you're experiencing any of the following:
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Broken download links
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Missing email confirmations
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Trouble accessing your template
We’re here to help! Just reach out to us at hello@sweetpeapapery.com and we’ll get it sorted promptly.
4. No Physical Shipping or Tracking
Because we do not ship physical goods, there is no:
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Shipping fee
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Delivery tracking
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Customs duty or import tax
You can enjoy our templates from anywhere in the world, instantly.